We provide effective IT Support, delivered 24 hours a day. IT Support is the cornerstone of our service. We are based in Milton Keynes, Oxford and London. We work best with organisations of 25 to 250 people. We want to be fully embedded into the culture of your business, with your employees seeing our IT Support engineers as part of their team and not just an external provider.
Our engineers are located in the city and also the west end. We can get to you quickly when you need us.
The number of years we have been around. Growing each year. Excellent client retention.
That is how many people we have to support you. 60 people ready, willing and able. 24 hours a day 365 days a year.
We work best with companies who have 50-500 employees.
An outstanding IT professional who will build, manage and be responsible for our relationship with you.
2nd and 3rd line support deal with escalated calls. They are qualified, very capable and the real 'techys'
Flexible onsite support with a friendly team of engineers
Support (the human element) is just one part of what we do. We are a technology company and provide cloud and on premise solutions.
We don't have a sales team. We are different; we are selective about the clients we work with. If you want to improve your IT systems, give us a call. A member of our senior Management team will handle your enquiry, making sure that we can help, that we can deliver what you need, and deliver it well. Our focus is on long term customer satisfaction. Not short term commissions!
Back in 2006 we were the first UK demonstration suite incorporating QoS over ADSL for VoIP
Business as usual activities are included on your price, we hide nothing! We charge on a per user basis, not per device, helping reduce your costs
We want to work with you, not for you, we work best when we are collaborating with our clients to create solutions that work for them
Whilst other MSP's focus on growth, we focus on quality. We want to make sure we are a good fit for our clients and they are a good fit for us! We are a niche operator working with carefully selected clients so we can stay focused and dedicated to delivering and excellent service.