SERVICE DESK     0845 257 8020
GENERAL ENQUIRIES     0845 257 8010

Our philosophy is simple; we live by our mission and our values. Being the leading provider of outsourced IT doesn't mean being the biggest, it means being the best. To us, this means staying ahead of the game through innovation, focusing our attention on a carefully selected list of clients, remaining transparent in what we do and most importantly forming a partnership with our clients, working with them to deliver solutions that make their organisations more efficient.

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WHY BLUECUBE?

partnership based approach

partnership-based approach

What do we mean by this? Well, quite simply we work with our clients. We work best when we are collaborating and working with our clients to create solutions that work for them.

partnership based approach

focus

While other MSP's focus on growth we are focused on quality. We want to make sure we are a good fit for our clients, and they are a good fit for us! We are a niche operator working with carefully selected clients so we can stay focused and dedicated to delivering an excellent service.

partnership based approach

innovation

We are always looking to innovate and make sure we stay on top of our game. We started this way back in 2006 when we built the first UK demonstration suite incorporating QoS over ADSL for VOIP. Also...our inhouse built Service Desk is an 'Innovation through Technology' finalist!

partnership based approach

transparency

Business as usual activities are all included in your price. We don't hide anything and we don't add anything on at the end! Quotes are broken down so you can see what individual services cost and you also have the ability to view your IT estate, billing information, the status of Service Desk Tickets on our award nominated Service Management and Helpdesk Suite called Lighthouse.






VALUES
> OUTSTANDING
    CUSTOMER SERVICE
It is this single value that sets us apart from others. We always put ourselves in the position of our clients and do whatever would impress us, and then a bit more.

> PROFESSIONAL
For us this is being expert at what we do. It is delivering high-quality work and retaining a high level of ethics in everything we do.

> COMMERCIAL
If we don't make money we won't be around, so everything we do should make commercial sense. We should look to grow, profitably, in everything we do.

> RESPONSIBLE
We keep our promises, and we understand the responsibilities that have been placed on us by our clients - we take them seriously.

> INNOVATE
Constant innovation ensures we are as efficient as possible, that we are delivering the best, most accessible solutions. It is this type of innovation that keeps our clients happy as well as making Bluecube an interesting place to work.

> GENEROUS
This means helping each other, sharing knowledge and acknowledging each other's varying skills. It also means supporting those that need it the most.





MEET THE TEAM

Welcome to the Bluecube team! We've certainly come a long way since 2003 when the company first started and are now well over 50 people strong (most of the team are pictured below).

Over 82% of the Bluecube team are involved in technical delivery. Every single person is dedicated and focused on the delivery of an outstanding service to our clients. If you think you'd be a good fit for the team, check out our careers page here.


JAMES H

FOUNDER AND CEO

DUDLEY

CHAIRMAN

JAMES G

FINANCE DIRECTOR

DAVID

CLIENT SUCCESS MANAGER

JAMES W

TECHNICAL/PROJECTS

DAN A

TECHNICAL / PROJECTS

KEN

CLIENT SUCCESS

RICHARD

CLIENT SUCCESS

LEIGH

TECHNICAL / PROJECTS

STEPH

OFFICE MANAGER

OLIVIA

OFFICE ADMINISTRATOR

CATH

FINANCE

SIMON

FINANCE

DEAN

TECHNICAL / PROJECTS

KIEL

TECHNICAL / PROJECTS

LORNA

SERVICE DELIVERY

JAMIE

SERVICE DELIVERY

SHANE

SERVICE DELIVERY

KATIE

SERVICE DELIVERY

DAN

SERVICE DELIVERY

ALAN

SERVICE DELIVERY

ROSS

SERVICE DELIVERY

VICKY

SERVICE DELIVERY

JONATHAN

SERVICE DELIVERY

TOR

SERVICE DELIVERY

NATHAN

SERVICE DELIVERY

CONNOR

SERVICE DELIVERY

BEN

SERVICE DELIVERY

DARREN

SERVICE DELIVERY

MATT

SERVICE DELIVERY

CHRIS

SERVICE DELIVERY

NOUREDDINE

FIELD ENGINEER

ANDREA

CONTRACT MANAGEMENT

TIM

TECHNICAL DELIVERY

COLIN

FIELD ENGINEER

ROY

TECHNICAL TEAM LEADER



WHAT OUR STAFF SAY...






HISTORY

Bluecube has been providing businesses with straightforward IT services since 2003. Since that day we have been on quite a journey. We couldn't have achieved so much so quickly and be supporting some of the leading UK companies if there wasn't something different about the way we interact with our clients.

Here are just some of our major milestones along the way...

2003

The early years

After several years working in the IT systems and recruitment industries, at 24 years of age James Hawker registered Bluecube Technology Solutions on the 25th March 2003, and thus Bluecube was born taking residency in a postage stamp sized office on two rented desks.

Soon after, Bluecube partnered with Ingram Micro and started selling products. The first two major contracts we won were with Shell and CHPD (which later become part of the IBM Kenexa family).

2004

The first of many

Bluecube got off to a flying start and achieved partnership status with Zen and Microsoft, this contributed to Bluecube winning their third major contract with General Motors.

Bluecube became the first UK partner of Postini allowing us to deliver mail scanning. With our client base growing the team required a few more hands on board so we had to move from the rented desks to our very own office in Newport Pagnell, Milton Keynes.

2006

We win gold

Bluecube are named as Shell National Service Supplier of the Year. We also won two more major contracts with BSI and The Duke of Edinburgh's Award. IT was becoming an even more exciting industry to be in with technology developing at an astounding rate. Staying ahead of the game innovation was key to success. In 2006, Bluecube were the first UK demonstration suite for VOIP, incorporating QoS over ADSL circuits.

2009

Bluecube's big year

Bluecube New Office


2009 was a year of change for Bluecube. We won our first contract in the USA, with the Capital H Group and we moved to new offices in Milton Keynes to cater for our continued expansion. We also strengthened our supplier relationship with Microsoft and became a Gold Certified Partner.

To top it off, Bluecube's founder and CEO, James, is recognised as the Young Technology Entrepreneur of the Year (oh how time flies!)


2010

Royal seal of approval

Bluecube was awarded Charter Founder status by The Duke of Edinburgh's Award to acknowledge our work, effort and donations.

To strengthen our resilience we launched a Tier 4 data centre in Milton Keynes and two new data centres in Australia. We also doubled our office space to 15,00SQ FT and acquired Hypercubic, a based London IT Service provider.

2012

Enhancing the service offering

As 2012 started, we introduced serveral new services to compete in the quickly advancing technological market. These services included, managed backup, managed anti-virus, hosted VOIP and IAAS. We also enhanced our cloud based platform and storage facilities.

James continued to be acknowledged for Bluecube's outstanding performance and shared his secrets for increasing sales and getting on top of cash flow at a national seminar programme hosted by Barclays bank alongside, Adam Balon, co-founder of Innocent Drinks (here's the link!)

2014

Lighthouse Version 1 is launched

This was a major year for Bluecube. We launched Lighthouse, our in-house developed Service Desk Management system. This replaced our previous Service Desk product and really set us apart from other IT Service providers. Lighthouse had a hugely positive impact on the way we communicate with our clients, making us more efficient by allowing us to handle tickets more tickets in a more effective manner. All of which combines to ensure customer satisfaction.

Bluecube was also nominated for a prestigious charity award for the service we provided to The Brain Tumour Charity - a long standing client. Our service portfolio also continued to develop with the introduction of Disaster Recovery as a Service (DRaaS).

2016

Expanding for the future

We continue to enhance all of our service offerings to increase the value we can offer to clients. During 2016, we acquired a second site, just for our own Disaster Recovery purposes, which allows us to relocate all of our staff immediately and keep delivering support services to our clients around the clock in the event of a disaster (most likely a power cut!); demonstrating our commitment to delivering outstanding customer service and an 'always on' approach.

We have updated Lighthouse to take advantage of our upgraded monitoring platform, Solarwinds, and our Head of Development is excited about delivering a long list of enhancements to Lighthouse over the coming months!

In order to help with the continued growth of our NHS business we provisioned a third data centre in London with full connectivity to the NHS National Network (N3), allowing us to deliver enhanced infrastructure services to the NHS and other medical organisations.







OUR ACCREDITATIONS







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